Hi, I just bought my picture frame and when I updated the firmware to version following the instruction, hearing the beep sound saying update is successful. I rebooted the frame, noticing the USB thumb drive is still there, I unplugged it. Now the frame cannot boot up! It show the iGala logo and then it flashes white and the iGala logo is showing up again!


Your rating: None

Hmm.... Big Problem

Just kidding.

Please try this:
- Insert the same USB card while the frame is powered off
- Power On the frame
- Wait till you hear the Alarm sound
- Unplug the USB
- Power on the frame

If the above procedure doesn't fix the problem, please email support@aequitech.com so that we can provide you different files for a total refresh.